Decagon

Active#3 worldwide · AI contact centers

Estimated valuation · AI contact centers · United States

Provides generative AI agents that resolve customer support requests across chat, email and voice for enterprises, configured through natural-language operating procedures and analytics.

Business software›AI contact centers decagon.ai

HQUnited States

Last roundSeries D · Jan 2026

Estimated valuation

AI · AI contact centers ranking (worldwide)

≈ USD 4.5bnUSD 3.6–5.6bn · Unicorn

Hundreds of k$

Millions $

Tens of M$

Hundreds of M$

Unicorn

Decacorn

Hectocorn

Anchor: Last known equity round: Series D · USD 250M · Jan 2026
Published valuation: USD 4.5bn · Jan 2026

An indicative editorial estimate produced by AI, imperfect by nature: neither a financial valuation nor investment advice. Only the market sets a company’s value. Method

Uback rankings

How the AI ranks →

Ranking	Tier	Rank	Edition	Next update
AI contact centers · worldwide	Top 50	#3	Edition 0 · Oct 2026	9 Dec 2026

Rank historyOct 2026 · #3 AI contact centersFirst edition: no movements yet.

Funding history

Date	Round	Amount	Type	Investors
Jan 2026	Series D	USD 250M	Equity	Coatue, Index Ventures

Rounds as cited by Uback’s rankings. Equity, debt and grants are shown separately; only equity rounds count towards the valuation anchor.

Independent analyses

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What the AI reads

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Last updated: Oct 2026Report an error

Uback is a content publisher and an aggregator of non-binding expressions of interest. It provides no investment advice, receives no mandate and takes part in no transaction. Rankings, ranges and brackets are editorial estimates produced by AI, purely indicative.