Global segment ranking · Business software › Customer service
The world’s most valuable AI contact center startups
Companies whose main product is AI that handles or runs customer conversations for businesses: autonomous customer-service agents for chat, email and phone, voice-agent platforms for inbound and outbound calls, AI-native contact-centre software, and conversation intelligence and real-time assistance for call-centre staff. Ranked worldwide by AI-estimated valuation, with listed pure players shown in grey at their market value for reference. The market sets the value; AI models estimate it.
Key metrics for this segment: key milestone. Figures as published by each company or the press, dated, not recalculated. The AIs weigh them alongside funding history and comparables.
Not in this segment. Listed, so not ranked: eGain and LivePerson (shown in grey), and NICE, Five9, Sprinklr, SoundHound AI, 8x8, TI Cloud and Xiao-I. Yellow.ai has signed a SPAC merger and leaves the ranking once listed. Bought or controlled by a group: Cognigy (NICE), Ultimate (Zendesk), Interactions (SoundHound AI), Tenyx (Salesforce), Verloop.io (Nurix AI), boost.ai (Automation Anywhere, agreed), Mindsay (Laiye), Haptik (Reliance Jio), Verint (Thoma Bravo); Genesys is owned by private equity. In other segments: helpdesk and support software (Intercom, Gladly, Kustomer, Dixa, Udesk) under Customer support; enterprise agents (Kore.ai, Moveworks) under Enterprise agents; healthcare scheduling agents (Assort Health) under Appointment booking; sales agents and conversational commerce (Gong, Yalo, Dapta, SquadStack) under Sales intelligence; voice models (ElevenLabs, Deepgram) under Foundation models; cloud telephony (Aircall, Ringover) and messaging platforms (Gupshup) outside this segment. A company appears in one segment only. Method
The segment at a glance
50companies ranked
10companies on the radar
12countries in the ranking
9listed benchmarks
Sources: Company announcements, TechCrunch, Bloomberg, Reuters, Forbes, Business Insider, The Information, Axios, Sifted, Calcalist, Globes, Inc42, Entrackr, The Economic Times, 36Kr, LatePost, and market data for listed companies. Intention counters will be shown above a threshold of amount and number of Backers.
Rankings by region
Filter the ranking and the Radar. Ranks stay worldwide. Regional pages: Asia · Europe · Latin America & Caribbean · Middle East & North Africa · North America · Oceania.Global ranking · AI contact centers
Snapshot20 Oct 2026A snapshot taken on 20 Oct 2026
This ranking shows the startups as they stood on 20 Oct 2026. Funding rounds, valuations and other events announced after that date are not included yet. They will be taken into account in the next edition, scheduled for 9 Dec 2026.
Spotted a more recent round? Tell us →First edition: no movements yet.
This ranking shows the startups as they stood on 20 Oct 2026. Funding rounds, valuations and other events announced after that date are not included yet. They will be taken into account in the next edition, scheduled for 9 Dec 2026.
Spotted a more recent round? Tell us →First edition: no movements yet.
World · 50 ranked companies
| # | Company | Last round · Key metrics | Estimated valuation (AI) · range | Pool of InterestsInterest: a free, non-binding declaration on a company, or on a sector within an area, made during the free phase of a pool. Pool: all the Interests declared on the same target. This column shows the number of Backers and the combined amount of their tickets, to validated members only. Terms for Backers → | BackBacking a startup on Uback (pronounced “you back”) can be done in two ways: Interest · free: a non-binding declaration that signals your demand for a company or a sector. You can move or withdraw it at any time, with up to 5 at once. Intention · coming soon: a paid, confirmed declaration, still non-binding. Once its pool reaches critical mass, it is presented to a company by a partner desk. Neither is an order nor a commitment to invest. Terms for Backers → |
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| 1 | SierraBuilds autonomous AI agents that handle customer service conversations over chat and voice for large consumer brands, with outcome-based pricing tied to resolved interactions. | Growth round · USD 950M · May 2026ARR of USD 150M in Feb 2026 (company) · Feb 2026 | Last known equity round: Growth round · USD 950M · May 2026 (Tiger Global, GV) Published valuation: USD 15bn (May 2026)Method |
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| 2 | Wonderful#5 in IsraelBuilds AI agents that handle customer service conversations by voice, chat and email for large enterprises, deployed on any cloud or on premise and localised for many markets. | Series C · USD 550M · Sep 2026About 650 employees across more than 35 markets · Sep 2026 | Last known equity round: Series C · USD 550M · Sep 2026 (Insight Partners; Salesforce Ventures, Index Ventures, IVP, Bessemer Venture Partners) Published valuation: USD 5bn (Sep 2026)Method |
Be the first | Back |
| 3 | DecagonProvides generative AI agents that resolve customer support requests across chat, email and voice for enterprises, configured through natural-language operating procedures and analytics. | Series D · USD 250M · Jan 2026Key metrics not disclosed | Last known equity round: Series D · USD 250M · Jan 2026 (Coatue, Index Ventures) Published valuation: USD 4.5bn (Jan 2026)Method |
Be the first | Back |
| 4 | Parloa#10 in GermanyProvides an agentic AI platform that lets large enterprises design, test and run voice and chat agents answering customer service calls and messages in many languages. | Series D · USD 350M · Jan 2026ARR above USD 50M · Dec 2025 | Last known equity round: Series D · USD 350M · Jan 2026 (General Catalyst; EQT Ventures, Altimeter Capital, Durable Capital, Mosaic Ventures) Published valuation: USD 3bn (Jan 2026)Method |
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| 5 | UniphoreDevelops an enterprise AI platform that analyses and automates customer conversations, combining voice and video AI, agent assist and data tools for large contact centres. | Series F · USD 260M · Oct 2025Over 2,000 business customers · Oct 2025 | Last known equity round: Series F · USD 260M · Oct 2025 (NVIDIA, AMD, Snowflake, Databricks; NEA, March Capital, BNF Capital, National Grid Partners) Published valuation: USD 2.5bn (Oct 2025)Method |
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| 6 | DialpadSells an AI-powered cloud communications suite combining business phone, meetings and contact-centre software, with real-time transcription, agent assist and AI voice agents. | Series F · USD 170M · Feb 2021Key metrics not disclosed | Last known equity round: Series F · USD 170M · Feb 2021 (ICONIQ Capital; GV, T-Mobile Ventures, OMERS Growth Equity)Method | Be the first | Back |
| 7 | PolyAI#46 in the United KingdomDevelops voice AI agents that answer and resolve inbound customer phone calls for enterprises in hospitality, retail, finance and utilities, across dozens of languages. | Series D · USD 86M · Dec 2025GAAP revenue of USD 15M in 12 months to Jan 2025 · Jan 2025 | Last known equity round: Series D · USD 86M · Dec 2025 (Georgian, Hedosophia, Khosla Ventures) Published valuation: USD 750M (Dec 2025)Method |
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| 8 | Ada#28 in CanadaProvides an AI agent platform that automates customer service conversations across chat, email and voice for enterprises, with reasoning engines and coaching tools for support teams. | Series C · USD 130M · May 2021Revenue more than doubled year over year (company) · Mar 2026 | Last known equity round: Series C · USD 130M · May 2021 (Spark Capital; Tiger Global, Accel, Bessemer Venture Partners, FirstMark Capital)Method | Be the first | Back |
| 9 | CrestaProvides generative AI for contact centres, combining real-time agent assist, conversation intelligence and automated virtual agents trained on a company's own customer conversations. | Series D · USD 125M · Nov 2024ARR above USD 100M (company) · 2026 | Last known equity round: Series D · USD 125M · Nov 2024 (World Innovation Lab, Qatar Investment Authority; Accenture Ventures)Method | Be the first | Back |
| 10 | Observe.AIProvides AI for contact centres, including voice agents for inbound calls, real-time agent assist, automated quality assurance and conversation analytics built on its own models. | Series C · USD 125M · Apr 2022Key metrics not disclosed | Last known equity round: Series C · USD 125M · Apr 2022 (SoftBank Vision Fund; Zoom, Menlo Ventures, Scale Venture Partners)Method | Be the first | Back |
| 11 | ASAPPBuilds generative AI agents and agent-assist software for enterprise contact centres, automating voice and chat interactions in telecoms, airlines and financial services. | Series C · USD 120M · May 2021Key metrics not disclosed | Last known equity round: Series C · USD 120M · May 2021 (Fidelity, Dragoneer Investment Group; John Doerr, March Capital, Emergence Capital, HOF Capital)Method | Be the first | Back |
| 12 | NetomiOffers an agentic AI platform that resolves customer service requests across email, chat, messaging and voice for large enterprises in airlines, insurance and media. | Series C · USD 110M · Apr 2026Key metrics not disclosed | Last known equity round: Series C · USD 110M · Apr 2026 (Accenture Ventures; Adobe Ventures, WndrCo, SLW, NAVER Ventures)Method | Be the first | Back |
| 13 | SobotProvides cloud customer-engagement software combining AI chatbots, voice bots and a cloud contact centre for companies in China and abroad. | Series D · USD 100M · Feb 2022Key metrics not disclosed | Last known equity round: Series D · USD 100M · Feb 2022 (SoftBank Vision Fund; Hillhouse Ventures, Yunqi Capital, Future Assets)Method | Not open to BackersCompanies based in mainland China are ranked like any other startup, but Uback does not open pools on them: capital controls and offshore (VIE) structures make minority deals impractical for our Backers. You can still declare an interest in this segment → |
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| 14 | SanasDevelops real-time speech AI that translates accents and cancels background noise on calls, used by contact centres and outsourcing firms to improve agent comprehension. | Series B · USD 65M · Feb 2025ARR of USD 21M · Feb 2025 | Last known equity round: Series B · USD 65M · Feb 2025 (Quadrille Capital, Teleperformance; Insight Partners, Quiet Capital, Alorica, DN Capital) Published valuation: USD 500M (Feb 2025)Method |
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| 15 | VapiProvides a developer platform for building, testing and deploying voice AI agents that answer and place phone calls, used by enterprises for customer support and scheduling. | Series B · USD 50M · May 2026Over 1 billion calls handled; 1-5M calls per day · May 2026 | Last known equity round: Series B · USD 50M · May 2026 (Peak XV Partners; M12, Kleiner Perkins, Bessemer Venture Partners) Published valuation: USD 500M (May 2026)Method |
Be the first | Back |
| 16 | TalkdeskOffers a cloud contact-centre platform with built-in AI agents, agent assist and workforce tools, sold to enterprises in retail, financial services and healthcare. | Series D · USD 230M · Aug 2021Key metrics not disclosed | Last known equity round: Series D · USD 230M · Aug 2021 (Viking Global Investors; Whale Rock, Franklin Templeton, Amity Ventures, Willoughby Capital)Method | Be the first | Back |
| 17 | GigaBuilds voice AI agents that handle customer support calls for large enterprises such as delivery and financial services companies, with fast deployment on complex workflows. | Series A · USD 61M · Nov 2025Key metrics not disclosed | Last known equity round: Series A · USD 61M · Nov 2025 (Redpoint Ventures; Y Combinator, Nexus Venture Partners)Method | Be the first | Back |
| 18 | SalientProvides AI agents that handle borrower calls, texts and emails for auto lenders and banks, automating payment collection, payoffs and insurance updates under compliance rules. | Series A · USD 60M · Jul 2025Over USD 1bn in transactions processed since 2023 · Jul 2025 | Last known equity round: Series A · USD 60M · Jul 2025 (Andreessen Horowitz; Matrix Partners, Y Combinator, Michael Ovitz)Method | Be the first | Back |
| 19 | Blip#35 in BrazilProvides a conversational AI platform that lets companies run customer service, marketing and sales conversations on WhatsApp and other messaging apps with AI agents. | Series C · USD 60M · Nov 2024Key metrics not disclosed | Last known equity round: Series C · USD 60M · Nov 2024Method | Be the first | Back |
| 20 | Yellow.aiProvides an agentic AI platform that automates customer and employee conversations over chat, voice and email for enterprises, with multilingual support for emerging markets. | Series C · USD 78.2M · Aug 2021Key metrics not disclosed | Last known equity round: Series C · USD 78.2M · Aug 2021 (WestBridge Capital; Lightspeed, Sapphire Ventures, Salesforce Ventures); Series C details from memory of 2021 press; $30M PIPE tied to the SPAC not counted Published valuation: USD 300M (Aug 2026)Method |
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| 21 | UJETOffers a cloud contact-centre platform built for smartphones and digital channels, with AI virtual agents and agent tools, sold mainly through Google Cloud partnerships. | Series C · USD 55M · Jun 2020Key metrics not disclosed | Last known equity round: Series C · USD 55M · Jun 2020 (Sapphire Ventures; GV, Citi Ventures, Kleiner Perkins, DCM)Method | Be the first | Back |
| 22 | CrescendoRuns an AI-native outsourced contact centre in which AI assistants resolve most chat, email and voice requests and trained human specialists handle the rest under outcome-based pricing. | Series C · USD 50M · Oct 2024Key metrics not disclosed | Last known equity round: Series C · USD 50M · Oct 2024 (General Catalyst; Celesta Capital, Alorica)Method | Be the first | Back |
| 23 | BlandProvides an enterprise platform for building AI phone agents that handle inbound and outbound calls, running its own speech models on dedicated infrastructure for regulated industries. | Series C · USD 50M · Jun 2026Over 3.5 million calls per week · Jun 2026 | Last known equity round: Series C · USD 50M · Jun 2026 (Dell Technologies Capital; HubSpot Ventures, Archerman Capital, Tribeca Venture Partners, Emergence Capital)Method | Be the first | Back |
| 24 | Maven AGIProvides enterprise AI agents that resolve customer support requests autonomously across channels and assist human agents, integrating with existing helpdesk and knowledge systems. | Series B · USD 50M · Jun 2025Key metrics not disclosed | Last known equity round: Series B · USD 50M · Jun 2025 (Dell Technologies Capital)Method | Be the first | Back |
| 25 | GliaOffers a digital customer-service platform for banks and credit unions, combining messaging, voice, video and AI agents to handle member interactions in one interface. | Series D · USD 45M · Mar 2022Key metrics not disclosed | Last known equity round: Series D · USD 45M · Mar 2022 (Insight Partners)Method | Be the first | Back |
| 26 | HyroProvides AI voice and chat agents that answer patient calls and messages for health systems, handling scheduling, prescription refills and routing in hospital call centres. | Growth round · USD 45M · Oct 2025Deployed at more than 45 health systems · Oct 2025 | Last known equity round: Growth round · USD 45M · Oct 2025 (Healthier Capital; Norwest Venture Partners, Define Ventures, Bon Secours Mercy Health, ServiceNow Ventures)Method | Be the first | Back |
| 27 | Zhuiyi TechnologyDevelops AI customer-service and voice-bot software that answers and assists customer conversations for banks, insurers and other large Chinese enterprises. | Series C · USD 41M · Apr 2019Key metrics not disclosed | Last known equity round: Series C · USD 41M · Apr 2019 (China Merchants Capital; Innovation Works, Morningside, Gaorong Capital, GGV Capital)Method | Not open to BackersCompanies based in mainland China are ranked like any other startup, but Uback does not open pools on them: capital controls and offshore (VIE) structures make minority deals impractical for our Backers. You can still declare an interest in this segment → |
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| 28 | RegalProvides AI phone agents and a contact-centre platform that let consumer businesses automate inbound support, bookings, collections and outbound calls with personalised customer data. | Funding round · USD 40M · Oct 2024Tens of millions of interactions per month · Oct 2024 | Last known equity round: Funding round · USD 40M · Oct 2024Method | Be the first | Back |
| 29 | Level AIProvides AI for contact centres that automates quality assurance, analyses customer conversations and offers real-time agent assist and virtual agents for service teams. | Series C · USD 39.4M · Jul 2024Key metrics not disclosed | Last known equity round: Series C · USD 39.4M · Jul 2024 (Adams Street Partners; Cross Creek, Brightloop, Battery Ventures, Eniac Ventures)Method | Be the first | Back |
| 30 | BaltoProvides real-time guidance software for contact-centre agents that listens to calls and suggests responses, checks compliance and scores conversations with AI. | Series B · USD 37M · Aug 2021Key metrics not disclosed | Last known equity round: Series B · USD 37M · Aug 2021 (Stripes; RingCentral Ventures, Sierra Ventures, OCA Ventures)Method | Be the first | Back |
| 31 | Lorikeet#32 in AustraliaOffers AI customer support agents that resolve multi-step tickets, chats and calls for regulated and complex businesses such as fintech and healthcare, following each company's own policies. | Series A · USD 35M · Aug 2025Revenue up tenfold after Oct 2024 launch; two thirds outside Australia · Aug 2025 | Last known equity round: Series A · USD 35M · Aug 2025 (QED Investors; Blackbird, Square Peg, Airtree, Skip Capital)Method | Be the first | Back |
| 32 | MavenoidProvides AI product-support software that guides customers of hardware brands through troubleshooting, setup and repairs by chat and self-service before reaching human agents. | Series B · USD 30M · Aug 2022Key metrics not disclosed | Last known equity round: Series B · USD 30M · Aug 2022Method | Be the first | Back |
| 33 | RasaOffers a conversational AI platform that lets enterprise developers build, control and deploy chat and voice assistants for customer service and engagement. | Series C · USD 30M · Feb 2024Key metrics not disclosed | Last known equity round: Series C · USD 30M · Feb 2024 (StepStone Group, PayPal Ventures; Andreessen Horowitz, Accel, Basis Set Ventures)Method | Be the first | Back |
| 34 | Xiaoduo AIProvides AI customer-service robots and quality-inspection software for e-commerce merchants and service companies in China, deployed as SaaS on major marketplaces. | Series B+ and C · USD 28.3M · Apr 2020Key metrics not disclosed | Last known equity round: Series B+ and C · USD 28.3M · Apr 2020 (Silicon Harbor Capital; Jiayu Fund); B+ and C together over CNY 200M, converted at about 7.07 CNY/USD; split not disclosedMethod | Not open to BackersCompanies based in mainland China are ranked like any other startup, but Uback does not open pools on them: capital controls and offshore (VIE) structures make minority deals impractical for our Backers. You can still declare an interest in this segment → |
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| — | eGainListed · Nasdaq · EGAN | USD 150MMarket cap · Oct 2026Listed company · not ranked | |||
| 35 | GetVocalBuilds conversational AI agents for enterprise customer service that combine generative AI with rule-based control and hand off to human agents when needed. | Series A · USD 26M · Nov 2025Clients include Vodafone and Glovo; active in 23 markets · Nov 2025 | Last known equity round: Series A · USD 26M · Nov 2025 (Creandum; Speedinvest, Elaia)Method | Be the first | Back |
| 36 | Gradient LabsBuilds AI agents that handle customer service conversations, calls and back-office procedures for banks, lenders and fintech companies under financial regulation. | Series A (incl. extension) · USD 26M · Jun 2026Hundreds of thousands of customer calls a month in lending deployments · Jun 2026 | Last known equity round: Series A (incl. extension) · USD 26M · Jun 2026 (Redpoint Ventures, Octopus Ventures, CommerzVentures; Exceptional Capital); USD 13M Series A (Apr 2025, Redpoint) + USD 13M extension (Jun 2026) added per ruleMethod | Be the first | Back |
| 37 | ForethoughtProvides multi-agent generative AI for customer support that triages, resolves and routes tickets across chat, email and voice, integrating with existing helpdesk software. | Series D · USD 25M · May 2025Key metrics not disclosed | Last known equity round: Series D · USD 25M · May 2025 (Blue Cloud Ventures; NEA, Industry Ventures, Sound Ventures)Method | Be the first | Back |
| 38 | QuiqProvides an agentic AI platform for customer service that automates conversations over messaging, web chat and voice and supports human agents in contact centres. | Series C · USD 25M · Apr 2022Key metrics not disclosed | Last known equity round: Series C · USD 25M · Apr 2022 (Baird Capital; Venrock, Foundry Group, Next Frontier Capital)Method | Be the first | Back |
| 39 | Skit.aiBuilds voice AI agents that automate inbound and outbound contact-centre calls, notably for debt collection and customer service in the United States and India. | Series B · USD 23M · Sep 2021Key metrics not disclosed | Last known equity round: Series B · USD 23M · Sep 2021 (WestBridge Capital; Kae Capital, Exfinity Ventures)Method | Be the first | Back |
| 40 | Hello PatientProvides conversational AI agents that handle patient calls, texts and chats for healthcare practices, booking appointments, answering questions and re-engaging patients. | Series A · USD 22.5M · Sep 2025Key metrics not disclosed | Last known equity round: Series A · USD 22.5M · Sep 2025 (Scale Venture Partners)Method | Be the first | Back |
| 41 | SynthflowProvides a no-code platform for building and running AI voice agents that answer and place phone calls for contact centres and mid-sized businesses. | Series A · USD 20M · Jun 2025Over 1,000 customers and 45 million calls handled · Jun 2025 | Last known equity round: Series A · USD 20M · Jun 2025 (Accel; Atlantic Labs, Singular)Method | Be the first | Back |
| 42 | Siena AIProvides AI agents for consumer brands that answer customer service questions, recommend products and complete purchases across email, chat and social channels. | Series A · USD 17M · Oct 2026Used by hundreds of consumer brands · Oct 2026 | Last known equity round: Series A · USD 17M · Oct 2026 (York IE; Joyance Ventures, Aglaé Ventures, Sierra Ventures)Method | Be the first | Back |
| 43 | TomaProvides voice AI agents that answer phone calls for car dealerships, booking service appointments, handling parts orders and responding to sales questions. | Series A · USD 17M · Jun 2025In use at more than 100 dealerships · Jun 2025 | Last known equity round: Series A · USD 17M · Jun 2025 (Andreessen Horowitz; Y Combinator)Method | Be the first | Back |
| 44 | Nurix AIBuilds voice and chat AI agents that handle customer support and sales conversations for large enterprises, integrated with their existing contact-centre systems. | Series A extension · USD 15.8M · Mar 2026Key metrics not disclosed | Last known equity round: Series A extension · USD 15.8M · Mar 2026 (Prosus; General Catalyst, Accel, Mukesh Bansal); INR 137 crore (Prosus INR 28 crore + existing investors INR 109 crore) converted at about 86.5 INR/USDMethod | Be the first | Back |
| 45 | telliProvides AI voice and messaging agents that run customer-facing operations such as appointment booking, lead qualification and service calls for consumer-facing companies. | Seed · USD 15M · Jul 2026Agents handle millions of customer conversations (company claim) · Jul 2026 | Last known equity round: Seed · USD 15M · Jul 2026 (redalpine; Cherry Ventures, Y Combinator, Mutschler)Method | Be the first | Back |
| 46 | CommBoxProvides an AI-driven omnichannel platform where autonomous agents and human staff handle customer conversations across messaging, chat, email and voice for banks and utilities. | Growth · USD 15M · Nov 2024Key metrics not disclosed | Last known equity round: Growth · USD 15M · Nov 2024 (PSG Equity)Method | Be the first | Back |
| 47 | Hi AutoBuilds conversational voice AI that takes drive-thru and phone orders for quick-service restaurant chains, completing most orders without staff intervention. | Growth · USD 15M · Apr 2025Over 90% of orders completed without staff intervention (company claim) · Apr 2025 | Last known equity round: Growth · USD 15M · Apr 2025 (Delek Motors)Method | Be the first | Back |
| 48 | ZowieOffers an AI customer service agent for e-commerce brands that answers shopper questions, handles orders and recommends products across chat and email. | Series A · USD 14M · May 2022Key metrics not disclosed | Last known equity round: Series A · USD 14M · May 2022 (Tiger Global; Gradient Ventures, 10xFounders, Inovo)Method | Be the first | Back |
| 49 | Retell AIProvides a platform for building and deploying voice AI agents that answer and make phone calls, used by businesses for customer support, scheduling and call-centre automation. | Seed · USD 4.6M · Aug 2024ARR of USD 50M (company) · Apr 2026 | Last known equity round: Seed · USD 4.6M · Aug 2024 (Alt Capital; Y Combinator, Carya Venture)Method | Be the first | Back |
| 50 | Gnani.aiDevelops voice AI agents and speech models in Indian and global languages that automate customer service calls for banks, insurers, telecoms and other enterprises. | Series B (first tranche) · USD 10M · Mar 2026FY25 revenue of INR 53.9 crore, EBITDA positive · FY2025 | Last known equity round: Series B (first tranche) · USD 10M · Mar 2026 (Aavishkaar Capital; Info Edge Ventures); Round still open at announcementMethod | Be the first | Back |
| — | LivePersonListed · Nasdaq · LPSN | USD 38MMarket cap · Oct 2026Listed company · not ranked |
Back · Backing on Uback (pronounced “you back”) means declaring an Interest (free) or an Intention (coming soon). Backing does not mean that this company is raising funds or that a shareholder is selling shares, and it is not a commitment to invest. Any deal, through a funding round or a sale by an existing shareholder, is handled by a partner desk: the Fundraising Desk of the country for a round, the Secondary Sales Desk assigned to the company for a sale. · Terms
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No ranked company in this region yet: see the Radar.
Ranking in descending order of AI-estimated valuation, based on public information, with no human intervention on the order. The valuations, ranges and brackets shown are editorial estimates produced by AI, purely indicative and imperfect by nature: neither a financial valuation, nor an offer, nor investment advice. Only the market sets a company’s value, through a funding round or a sale. Ranking established by Claude (Anthropic) from public information, following the published rules. A consensus of several AIs will apply from 1 December 2026. Eligibility: at least $1M raised in equity, non-listed company, main activity in this segment (AI customer service). Country shown is the country of main operations. Request a correction
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How to read this ranking
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Challengers
A registered company raising funds that is not in the ranking will be able, for a fee, to appear in a separate list labelled “Challengers”, for a set period, with a memo available to verified Backers. The listing has no effect on the ranking. Not open yet.
Sponsored space · no Challenger listed yet
Radar · known eligible companies, not ranked
Sorted by date of last round, with no judgement and no AI call.
- Bolna · India · AsiaJan 2026 · USD 6.3MBack
- IVRy · Japan · AsiaNov 2025 · USD 26.3M; JPY 4bn third-party share allotment, converted at about 152 JPY/USD; JPY 4.5bn debt in May 2026 excludedBack
- WIZ.AI · Singapore · AsiaNov 2025; Amount undisclosed ('eight-figure USD sum')Back
- Leaping AI · Germany · EuropeAug 2025 · USD 4.7MBack
- Brainfish · Australia · OceaniaJul 2025 · USD 6.4MBack
- Replicant · United States · North America2025 · USD 78MBack
- Convin · India · AsiaAug 2024 · USD 6.5MBack
- Born Digital · Czech Republic · EuropeDec 2023 · USD 2.2M; EUR 2M converted at about 1.08 USD/EURBack
- ConverseNow · United States · North AmericaAug 2022 · USD 10MBack
- Emotibot · China · AsiaOct 2019 · USD 75M; USD 30M Series B (Dec 2018) + USD 45M extension (Oct 2019) added per ruleNot open to BackersCompanies based in mainland China are ranked like any other startup, but Uback does not open pools on them: capital controls and offshore (VIE) structures make minority deals impractical for our Backers.
You can still declare an interest in this segment →
No company on the radar in this region yet.
Listed benchmarks
Not ranked: no intention is possible on a listed company.
- eGain · United StatesNasdaq · EGAN · USD 150M (Oct 2026)
- LivePerson · United StatesNasdaq · LPSN · USD 38M (Oct 2026)
- NICE · IsraelNasdaq · NICE
- Five9 · United StatesNasdaq · FIVN
- Sprinklr · United StatesNYSE · CXM
- SoundHound AI · United StatesNasdaq · SOUN
- 8x8 · United StatesNasdaq · EGHT
- TI Cloud · ChinaHKEX · 2167
- Xiao-I · ChinaNasdaq · AIXI
Sources and method for this segment
Calendar. Global segment rankings are published twice a year. Next edition: December 9, 2026.
Eligibility. At least $1M raised in equity, non-listed company, main activity in this segment (AI customer service). A company appears in one segment only.
Sources. Company announcements, TechCrunch, Bloomberg, Reuters, Forbes, Business Insider, The Information, Axios, Sifted, Calcalist, Globes, Inc42, Entrackr, The Economic Times, 36Kr, LatePost, and market data for listed companies.